HealthTrack App
"A patient-facing mobile app for appointment booking, health records, and telehealth"
Healthcare & Allied Health
The Challenge
A multi-location allied health network in Melbourne had patients across 4 clinics using 3 different booking systems, with no unified patient record or telehealth capability. Reception staff were spending 2 hours per day manually syncing records across systems, patients were receiving duplicate appointment reminders, and the lack of a telehealth option was costing the network clients who couldn't attend in person. A previous attempt to deploy an off-the-shelf patient management platform had failed due to poor fit with the network's multi-clinic workflow.
What We Built
Built a cross-platform React Native app for iOS and Android that unified booking across all 4 locations, gave patients access to their full appointment history and clinical notes shared by their practitioners, enabled WebRTC-powered video telehealth sessions without any third-party subscription, and pushed automated appointment reminders via push notification and SMS — all compliant with the Australian Privacy Act and health data standards. Admin staff can manage all 4 clinic schedules from a single web dashboard.
Key Features Delivered
- iOS & Android cross-platform
- Multi-location booking system
- Telehealth video sessions via WebRTC
- Automated appointment reminders
- Patient record access & clinical notes
Technology Stack
How We Delivered It
Discovery & Brief
We map your goals, users, and success metrics before writing a single line of code. Fixed scope agreed in writing.
Design & Architecture
UI mockups and technical architecture reviewed and approved before build begins. No surprises mid-project.
Build & Test
Iterative development with regular demos. Full QA testing on real devices before any launch.
Launch & Support
Smooth go-live with full handover documentation. 3–6 months post-launch support included in every package.
"The team at Rudram delivered exactly what they scoped — on time, on budget, and it actually works the way my business works. I didn't have to change my process to fit the software."
Business Owner
Healthcare & Allied Health, Melbourne, VIC
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