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Sub-Service — Custom CRM Development

Stop Paying Monthly Fees for a CRM That Doesn't Fit

Salesforce is overkill. HubSpot doesn't quite work. Monday.com is close but wrong. We build a CRM around your exact sales process, team structure, and reporting needs — and you own it forever. No monthly fees, no compromises.

From $24,999
Own it forever — vs $500–$5,000/month in SaaS fees
100%
Built around your exact workflow — not theirs
Xero/MYOB
Integrated from day one

Why Australian SMEs Outgrow Generic CRMs

Monthly SaaS Fees That Add Up to a Fortune

At $100–$500 per user per month, a team of 10 pays $12,000–$60,000 per year — forever — for a tool that was built for everyone, not for your business.

The CRM Doesn't Match Your Sales Process

You've bent your workflow to fit the CRM instead of the other way around. Custom stages, custom fields, custom approval flows — generic CRMs never quite get there.

Data Scattered Across Multiple Systems

Your CRM doesn't talk to your accounting software, your job management system, or your quoting tool. Staff manually re-enter data across systems — wasting hours every week.

Your Team Doesn't Actually Use It

If the CRM is clunky to use, staff find workarounds — spreadsheets, WhatsApp groups, sticky notes. A CRM built around your team's actual day gets used.

What a Custom Rudram CRM Includes

1
Built Around Your Workflow

We map your exact sales pipeline, approval flows, and reporting needs before writing a line of code. The result is a CRM your team actually uses because it matches how they already work.

  • Custom pipeline stages & deal flows
  • Industry-specific data fields
  • Custom approval & escalation workflows
  • Role-based permissions (staff vs managers vs owners)
2
Accounting & Tool Integration

Your CRM connects to Xero, MYOB, or your accounting system — so quotes become invoices, payments update automatically, and your finance team works from one source of truth.

  • Xero & MYOB two-way sync
  • Automated quote-to-invoice generation
  • Payment status tracking
  • Integration with your existing tools via API
3
Real-Time Reporting Dashboard

A live dashboard showing pipeline value, conversion rates, team performance, and revenue forecasting — so managers have the answers before they're asked.

  • Live pipeline & revenue dashboard
  • Team performance by rep / region
  • Conversion rate tracking
  • Automated weekly summary reports

Recommended Package

⭐ Best Fit for SMEs with 5–200 staff who've outgrown generic CRMs
Business Software & CRM
From $24,999

Fixed scope, fixed price — you own it forever

  • Custom CRM built to your workflow
  • Xero / MYOB integration
  • Role-based access (staff, manager, admin)
  • Automated workflows & notifications
  • Real-time reporting dashboard
  • Staff training & documentation
  • 6 months post-launch support
Scale Up
Enterprise IT Solution
Custom Quote

For: Larger organisations or those needing ERP-level integration

Full enterprise architecture, legacy system migration, multi-entity support, and 12-month SLA

What to Expect

$0

Monthly licensing fees — you own the CRM outright

15 hrs

Average admin time saved per week across the team

22%

Faster sales cycle with automated follow-up workflows

100%

Data in one place — no more cross-system re-entry

"We were paying $3,200 per month for Salesforce licences and still using spreadsheets for half our workflow. Rudram built us a custom CRM for $28,000 — it paid for itself in under a year and our team actually uses it. The Xero integration alone saves 6 hours a week."

Rachel T.

Head of Operations, Perth Professional Services Firm, WA

Common Questions

How much does a custom CRM cost compared to Salesforce or HubSpot?

How long does it take to build a custom CRM?

Can you migrate our existing data from Salesforce / HubSpot / spreadsheets?

Can the CRM work on mobile for our field team?

What if our needs change after the CRM is launched?

Ready to Own Your CRM Instead of Renting It?

Tell us how your team works. We'll show you exactly what your CRM should look like — and quote it in 48 hours.